PRIVACY POLICY

We, M/s. TREEWALKER DIGITAL PRIVATE LIMITED, a Private Limited Company, incorporated under the Companies Act, 2013, having its registered office at “1567, 2nd Floor, 27th Main Rd, 1st Sector, HSR Layout, Bengaluru, Karnataka 560102”, represented by its members, hereinafter referred to as the “Company” (where such expression shall, unless repugnant to the context thereof, be deemed to include its respective legal heirs, representatives, administrators, permitted successors and assigns.) The creator of this Privacy Policy ensures a steady commitment to Your privacy with regard to the protection of your invaluable information.

This privacy policy contains information about the Website galla.app, and the corresponding Mobile Application “Galla” (hereinafter referred to as the “Platform”).

In order to provide You with Our uninterrupted use of services, We may collect and, in some circumstances, disclose information about you with your permission. To ensure better protection of Your privacy, We provide this notice explaining Our information collection and disclosure policies, and the choices You make about the way Your information is collected and used.

This Privacy Policy shall be in compliance with the General Data Protection Regulation (GDPR) in effect from May 25, 2019, and any and all provisions that may read to the contrary shall be deemed to be void and unenforceable as of that date. If you do not agree with the terms and conditions of our Privacy Policy, including in relation to the manner
of collection or use of your information, please do not use or access the Site. If you have any questions or concerns regarding this Privacy Policy, you should contact our Customer Support Desk at support@galla.app.

ANY CAPITALIZED WORDS USED HENCEFORTH SHALL HAVE THE MEANING ACCORDED TO THEM UNDER THIS AGREEMENT. FURTHER, ALL HEADING USED HEREIN ARE ONLY FOR THE PURPOSE OF ARRANGING THE VARIOUS PROVISIONS OF THE AGREEMENT IN ANY MANNER. NEITHER THE USER NOR THE CREATORS OF THIS PRIVACY POLICY MAY USE THE HEADING TO INTERPRET THE PROVISIONS CONTAINED WITHIN IT IN ANY MANNER.

1. DEFINITIONS 

2. INFORMATION WE COLLECT

a. Personal data such as, but not limited to, Name, Email Id, Mobile number, Password, Mailing address, Business Transaction Data, including but not limited to inventory, business sales data, turnover, products information with the purchase and selling prices, etc;

b. Tracking Information such as, but not limited to the IP address of your device and Device ID when connected to the Internet. This information may include the URL that you just came from (whether this URL is on the Platform or not), which URL you next go to (whether this URL is on the Platform or not), your computer or device browser information, and other information associated with your interaction with the Website.

c. Details of Website usage for analytics.
This privacy policy also applies to data we collect from users who are not registered as members of this site, including, but not limited to, browsing behavior, pages viewed, etc. We also collect and store personal information provided by you from time to time on the Site. We only collect and use such information from you that we consider necessary for achieving a seamless, efficient, and safe experience, customized to your needs including:

• To enable the provision of services opted for by you;
• To communicate necessary account and service related information from time to time;
• To allow you to receive quality customer care services and data Collection;
• To comply with applicable laws, rules, and regulations;

You may from time to time choose to provide payment related financial information (credit card, debit card, bank account details, billing address, etc.) on the platform. We are committed to keeping all such sensitive data/information safe at all times and ensure that such data/information is only transacted over secure Site of approved payment gateways which are digitally encrypted and provide the highest possible degree of care available under the technology presently in use. We may collect and store all such information in our internal Company servers for a finite period time, as long as you are a User of the platform and shall immediately delete all such information upon the expiry of your User ship. We shall also delete all aforementioned communication upon withdrawal of the User ship of any single Party to the communication.

The Company will not use your financial information for any purpose other than to complete a transaction with you. To the extent possible, we provide you the option of not divulging any specific information that you wish for us not to collect, store, or use. You may also choose not to use a particular service or feature on the Site and opt-out of any non-essential communications from the platform.

Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.

At every stage prior to, during or after information collection, you have the right to access all personally identifiable information provided, rectify or alter all personally identifiable information provided, restrict the level of information to be retained as per your sole discretion, and object to the retention, use, and potential disclosure of the personally identifiable information.

3. OUR USE OF YOUR INFORMATION

• For maintaining Internal record.
• For providing the Services/Delivery Of Services.
• For enhancing the Services provided.

For more details about the nature of such communications, please refer to our Terms of Service. Further, your personal data and Sensitive Personal data may be collected and stored by Us for internal records. We use Your tracking information such as IP addresses, and or Device ID to help identify you and to gather broad demographic information and make further services available to you.

We will not sell, license, or trade Your personal information. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law. Information collected via Our server logs includes users’ IP addresses and the pages visited; this will be used to manage the web system and troubleshoot problems.

We also use third-party analytics, tracking, optimization, and targeting tools to understand how users engage with our Platform so that we can improve it and cater to personalized content/ads according to their preferences.

4. HOW INFORMATION IS COLLECTED

We will collect and use your personal information solely with the objective of fulfilling those purposes specified by us, within the scope of the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfillment of those purposes. We will collect personal information by lawful and fair means and with the knowledge and consent of the individual concerned.

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

5. COOKIES

Cookies may be used to identify logged in or registered users. Our Website uses session cookies to ensure that you have a good experience. These cookies contain a unique number, your ‘session ID’, which allows our server to recognize your computer and ‘remember’ what you’ve done on the Platform.

The benefits of this are:

1. You only need to log in once if you’re navigating secure areas of the site
2. Our server can distinguish between your computer and other users, so you can see the information that you have requested.

You can choose to accept or decline cookies by modifying your browser settings if you prefer. This may prevent you from taking full advantage of the Platform. We also use various third-party cookies for usage, behavioral, analytics, and preferences data.

The following are the different types of cookies used on the Platform:

Authentication cookies: To identify the user and share the content that he or she requested.
Functionality cookies: For the customized user experience and resuming past course progress.
Tracking, optimization, and targeting cookies: To capture usage metric on device, operating system, browser, etc. to capture behavioral metrics for better content delivery. To cater and suggest the most suited products and services.

6. GOOGLE ANALYTICS

The information generated by the cookie about your use of the Website, including your IP address, may be transmitted to and stored by Google on servers in the United States. Google may use this information for the purpose of evaluating your use of the website, compiling reports on website activity for us, and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

The Google website contains further information about Analytics and a copy of Google’s privacy policy pages.

7. YOUR RIGHTS

Unless subject to an exemption, you have the following rights with respect to your personal data:

• The right to request a copy of your personal data which we hold about you;
• The right to request for any correction to any personal data if it is found to be inaccurate or out of date;
• The right to withdraw Your consent to the processing at any time;
• The right to object to the processing of personal data;
• The right to lodge a complaint with a supervisory authority.
• The right to obtain information as to whether personal data are transferred to a third country or to an international

Where you hold an account with any of our services, you are entitled to a copy of all personal data which we hold in relation to you. You are also entitled to request that we restrict how we use your data in your account when you log in.

8. CONFIDENTIALITY

9. OTHER INFORMATION COLLECTORS

10. OUR DISCLOSURE OF YOUR INFORMATION

Information collected will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005, any rules made thereunder or any other law for the time being in force.

Due to the existing regulatory environment, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. By way of example (without limiting and foregoing), we may be forced to disclose information to the government, law enforcement agencies, or third parties. Therefore, although we use industry-standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private. We do however assure you that any and all disclosure of your personally identifiable information shall be personally intimated to you through an email sent to your provided email address.

As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed:

a. External Service Providers: There may be a number of services offered by external service providers that help you use our Platform. If you choose to use these optional services, and in the course of doing so, disclose information to the external service providers, and/or grant them permission to collect information about you, then their use of your information is governed by their privacy policy.

b. Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as intellectual property rights, fraud, and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.

11. ACCESSING, REVIEWING AND CHANGING YOUR PROFILE

12. CONTROL OF YOUR PASSWORD

You agree not to use the account, username, email address or password of another Member at any time or to disclose your password to any third party. You are responsible for all actions taken with your login information and password, including fees. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. You agree to notify us immediately if you suspect any consistent unauthorized use of your account or access to your password even after changing it.

13. SECURITY

However, as effective as encryption technology is, no security system is impenetrable. Our Company cannot guarantee the security of our database, nor can we guarantee that information you provide won’t be intercepted while being transmitted to the Company over the Internet. Users are advised to be aware of all information being shared by them.

14. SEVERABILITY

15. AMENDMENT

16. AUTOMATED DECISION MAKING

17. CONSENT WITHDRAWAL, DATA DOWNLOAD & DATA REMOVAL REQUESTS

18. CONTACT US